Our Services

What can we do for you?

What we can do for your business

No customer wants the same. We recognise this, and are able to provide a wide range of bespoke services to suit our client's needs:


WAM excel in buying excess, end-of-line and refurbished stock, no matter how large. We make quick decisions and can ensure that your products are sold discretely to our network of trusted partners in the UK and worldwide, avoiding conflict with your normal channels. Wherever you are in the world, WAM can help your business.


WAM can provide an unrivalled solution for consumer returns. Specialist engineering teams achieve high yields at the lowest possible cost so we are able to recover the best value for our clients. We invite you to try us out!

Logistics Capability

WAM have considerable international logistics expertise enabling us to import or export small and large volumes of stock worldwide. We are able to react extremely quickly when required, and can arrange collections with 24 hours.

Reporting and Analysis

If you're needs are for effective and detailed refurbishment, we'll ensure that tailored analysis and reporting is provided. We'll report in detail on receipt, returns compliance, condition, faults and yield. We will capture detail by serial number supporting your ongoing product design improvements.


We can analyse your existing methods, and benchmark your current processes, providing your business with real alternatives to solutions that recover the maximum value for your distressed inventory.


WAM are able to fulfil your obligations under the WEEE Directive, providing suitable certification when required. WAM are fully registered with the Environment Agency to carry out the storage, repair and disposal of WEEE, including hazardous waste.

Warranty Management

As part of a wider refurbishment agreement, WAM can assist brands with an in-warranty returns facility for consumers.

Case Study

WAM have begun working with a major european headphone manufacturer who have an ongoing need to dispose of excess inventory discretely. WAM are able to respond rapidly, moving large volumes directly into carefully selected channels in order achieve high prices and maintain the integrity of the brand.










WAM have worked hard with us over the past year, setting up a full returns collection and recovery service across our major customers. Their service expertise is second-to-none and has resulted in high recovery yields for our faulty stock, returning a high percentage back to a saleable condition. The resulting reworked stock has been sold into non-competing retailers, avoiding conflict with Swann's usual retail partners. Their fault analysis has also helped us to improve reliability across a number of products. Our returns are no longer a concern and have allowed us to fully concentrate on driving our sales and market share.